Contact Us

1. Introduction:

At SIFZ Mart, we value your privacy and are committed to protecting your personal information. This Contact Information Policy explains how we collect, use, and safeguard your contact details and other personal information.

2. Information We Collect:

  • Contact Information: When you interact with us, we may collect personal contact details including your name, email address, phone number, and mailing address.
  • Other Information: We may also collect additional information such as your purchase history, preferences, and communication history with us.

3. How We Use Your Contact Information:

We use your contact information for the following purposes:

  • Customer Support: To respond to inquiries, provide assistance, and address any issues you may have.
  • Order Processing: To process and fulfill your orders, including sending order confirmations and shipping updates.
  • Marketing and Promotions: To send you newsletters, promotional offers, and updates about our products and services. You can opt out of marketing communications at any time.
  • Service Improvements: To analyze your interactions with us and improve our services and customer experience.

4. How We Protect Your Contact Information:

  • Security Measures: We implement appropriate technical and organizational measures to protect your contact information from unauthorized access, use, or disclosure. This includes using secure servers, encryption, and access controls.
  • Data Retention: We retain your contact information only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

5. Sharing Your Contact Information:

We do not sell or rent your contact information to third parties. However, we may share your information with:

  • Service Providers: Trusted third-party vendors who assist us in providing services (e.g., payment processors, shipping carriers) under strict confidentiality agreements.
  • Legal Requirements: Authorities or other parties if required by law or in response to legal processes.
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Your Rights:

  • Access and Correction: You have the right to access and update your contact information. You can request a copy of the personal data we hold about you or correct any inaccuracies.
  • Opt-Out: You can opt out of receiving marketing communications from us by following the instructions in the email or contacting us directly.
  • Deletion: You may request the deletion of your personal information, subject to any legal obligations we may have to retain it.

7. Changes to This Policy:

We may update this Contact Information Policy from time to time. Any changes will be posted on our website with an updated effective date. Please review this policy periodically to stay informed about how we are protecting your information.

Trade name: Sifzmart

Phone number: +971- 0547832926 

Email: sifzmart@gmail.com 

Physical address: Musaffah, Abu Dhabi Abu Dhabi, United Arab Emirates